How do I add or change email accounts?
Login to postmaster's webmail account and click on "Domain Admin"
where you will be able to add/edit/delete email accounts
How long does the printing process take?
STANDARD PRINTING TURNAROUND TIME:
3-7 business days after approval, because it verys between the products,
for details, click
here.
**during holiday seasons, our turnaround
time will increase by an additional 2 business days due to our high
volume. Thank you for your cooperation.
My site is down, what should I do?
If your site is down, make sure a few things before contacting our
support
1. that your domain is not expired and your hosting account has been
paid for.
2. your Internet connection is "live" and you can see all
other websites
3. Try wait 5-10min and restart your computer to see if the site is
working, some time the server are restarted due to updates, patches,
or virus scans. That way, it will give enough time for the server
to reboot and the restart of your computer will help clear your system
cache and re-detect your site.
4. All other issues, use the form below to submit a support ticket,
and don't worry, most likely, we are working on the case already,
so please be patient.
If I forgot my password, how do I reset them?
If you forgot or lost your password, you will need to use the form
below to submit a reset request, an email with the reset password
will be send to the email on file, you can then login to change the
password though your webmail.
Please select the area that you have questions with. Write your detail
question in the section below. Your support ticket will be processed
within 24 hours.